Shipping policy
Last updated: September 2026
Thank you for shopping with Sylona. We are committed to getting your order to you safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times are:
- Australia: 5–15 business days
- United States: 7–20 business days
- United Kingdom: 7–20 business days
- Canada: 7–20 business days
- Other international destinations: 10–25 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs, postal services, weather, public holidays, or other circumstances outside our control.